Medtronic Jobs

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What responsibilities are common for DCIM Engineer jobs?

Records

• Review and manage data centre access controls.

• Assist with data centre escort process.

• Work with and provide support to data centre 3 rd party vendors (PTI, CTS) as needed.

• Coordinate recycling and RMA activities.

Documentation

· Attend daily IT and project status calls representing the team for status updates and notifications.

· Support incidents and escalated issues involving global data centre operations.

· Provide assistance building and maintaining runbooks for data centre operations.

· Prepare data centre specifications and design criteria for retrofits and provide input on future data centre design reviews as we strive to standarise our datacentre offerings globally.

· Review and develop detailed pre-approved templates for change management request (CMR) activities.

· Review product documentation for accuracy, content, and ease of use.

A Day in the Life

· Effectively communicate with customers via email, phone, and other electronic methods to ensure client's effective use of products.

· Support site teams in closet clean-up, switch port optimization, and survey work as needed. Communicate and set standards clearly with our connectivity team.

· Attain customer satisfaction with all such projects assigned.

· Co-Ordinate repairs for corrective maintenance and routine installations with site teams.

· Ensure server and application compliance with security and performance requirements.

· Integrate and partner with programs to solve complex infrastructure problems.

· Provide input into training material for seminars, practical and online training.

· Use a combination of product management and application knowledge to guide customers through successful implementations.

· Providing IT support to staff and customers, as well as respond to the server and network issues.

· Protect company data by the prevention of data centre components overheating.

· Support Cognizant 2nd shift Admin support in Woodbury. 2nd shift triage and support.

· Communicate and support our Facilities team for onsite datacentre and Co-Location vendors for hosting facilities.

Must Have: Minimum Requirements for DCIM Engineer jobs.

· Working in and with a globally dispersed team. Experience with a large multi-national Datacentre environment, with On-Prem and Co-Located Datacentres

· Strong leadership, self-management, time management, and problem-solving skills.

· Requires careful attention to detail.

· Bachelor's Degree in engineering or computer science.

· You MUST use the job code minimum requirements (minimum education and years of experience) as per the Workday global job description.

· You should have 4 years of relevant experience.

Nice to Have

• A degree in computer science or related field

• Experience in testing and validation of infrastructure builds for regulated environments.

• Experience is preparation and presentation for Audits.

• Experience in a very large Corporate environment dealing with hundreds of sites.

• Hands-on experience with Linux systems and other operating systems.

• Experience with racking and hardware installation would be an advantage. DELL, HPE, Cisco, APC and Veritas Equipment and Maintenance/Support Experience

• Experience working in a medical regulated environment considered a plus

• Excellent documentation and presentation preparation skills

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.