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Medtronic Technology-Enabled Instructional Designer - Commercial Excellence - Capability Center - Hyderabad in Hyderabad, India

Careers that Change Lives

A career at Medtronic is unparalleled. We are purposeful, committed, and driven by a fundamental mission to alleviate pain, restore health, and extend life for millions worldwide. Join us and lead pivotal Salesforce initiatives at the world’s foremost medical device company, where embracing challenges, achieving consistent progress, and pioneering innovations are part of our daily work.

As the Capability Owner for the Sales Enablement Systems (SES) Global Center of Excellence, you will manage and execute projects, collaborate with stakeholders worldwide, and ensure successful Salesforce implementations. This role requires robust experience with Salesforce, along with the ability to effectively work with cross-functional teams and manage projects from start to finish.

Our culture encourages every team member, regardless of role or title, to be bold, curious, accountable, and proactive. We tackle challenges head-on and innovate continuously to find solutions. If you join us, you will enjoy the flexibility of remote and hybrid working options, supporting both your professional growth and personal well-being.

A Day in the Life

As a Global Commercial Technology-Enabled Instructional Designer, you will play a pivotal role in designing and developing innovative learning experiences to meet the needs of commercial teams across various regions and markets. This role requires expertise in instructional design, e-learning specialization, interactive multimedia content creation, and artificial intelligence (AI) integration. The primary responsibility of this role will be to design and develop innovative learning experiences that leverage technology to enhance personalization, interactivity, and effectiveness of global commercial learning experiences.

Instructional Design: Develop engaging and effective learning experiences using instructional design principles and adult learning theory. Design learning objectives, content outlines, and assessments aligned with organizational goals and learner needs.

E-Learning Specialization: Create interactive and multimedia-rich e-learning modules and courses using e-learning authoring tools and multimedia production software. Develop engaging online learning materials optimized for various devices and platforms.

Technology Integration: Incorporate graphic design, animation, video, and audio production via innovative content creation tools and technologies.

AI Integration: Integrate AI technologies and algorithms into learning experiences to enhance personalization, adaptivity, and interactivity. Explore AI-driven features such as adaptive learning paths, intelligent tutoring systems, and natural language processing for feedback and assessment.

Data Analysis and Insights: Partner with Learning Effectiveness and Data and Analytics teams to analyze learning data and metrics to evaluate the effectiveness of AI-enhanced learning experiences. Use data-driven insights to optimize learning pathways, enhance learner engagement, and improve learning outcomes.

Research and Innovation: Stay informed about emerging trends and advancements in instructional design, e-learning technologies, and AI applications in education and training. Conduct research and experimentation to explore innovative approaches and technologies for AI-enhanced learning.

Collaboration and Stakeholder Engagement: Collaborate with subject matter experts, instructional designers, e-learning developers, and AI specialists to design and implement AI-enhanced learning solutions. Engage with stakeholders to gather requirements, provide guidance, and ensure alignment with organizational goals.

Training and Support: Provide training and support to stakeholders and end-users on AI-enabled learning tools and platforms. Offer guidance and assistance in leveraging AI features effectively to optimize learning outcomes.

Quality Assurance and Compliance: Ensure that AI-enhanced learning experiences meet quality standards, accessibility requirements, and regulatory compliance. Conduct testing and validation to address usability, performance, and security issues.

Professional Development: Stay abreast of industry trends, best practices, and emerging technologies in instructional design and commercial training, continuously enhancing your own skills and knowledge to drive innovation and excellence in training delivery.

Must Have: Minimum Requirements

Bachelor’s or master’s degree in instructional design, educational technology, computer science, or a related field.

Strong understanding of adult learning principles, instructional design models (e.g., ADDIE, SAM), and learning management systems.

Proven experience in instructional design, e-learning development, and AI integration preferably in a global commercial or corporate training environment.

Strong proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate) and programming languages for AI development.

Deep knowledge of AI technologies and algorithms, including machine learning and natural language processing.

Excellent project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.

Effective communication and collaboration skills, with the ability to work cross-functionally and build relationships with stakeholders at all levels.

Creativity, innovation, and a passion for leveraging AI to enhance learning experiences.

Flexibility and adaptability to work in a fast-paced, dynamic environment with a global team.

Nice to Have:

Knowledge of commercial operations, sales methodologies, and market dynamics is a plus.

Certification in instructional design or training (e.g., CPLP, CPTD) is desirable.

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager, recruiter or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

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